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    Emotional Intelligence: The Key to Staff Retention

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    wilsonashley_419_1676776_Ashley Wilson- Capstone Final Paper.pdf (500.7Kb)
    MSLD Wilson, Ashley Capstone Presentation.pdf (500.2Kb)
    Term
    Summer 2021
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    Author
    Wilson, Ashley
    Abstract
    This research intends to make a case that leaders with emotional intelligence are the key to maintaining good employees using two primary resources both academic journals and employee questionnaires completed by non-profit area agency staff. This literature review will make a compelling argument that emotional intelligence in leaders is a pertinent characteristic when determining the cause behind staff retention. It will conclude with ways in which leaders can learn emotional intelligence and use that knowledge to ensure job satisfaction and strengthen staff retention.
    Watch this presentation:
    https://mediaspace.granite.edu/media/MS+Capstone+Summer+2021+-+Leadership+%26+Project+Management+%28Group+3%29/1_81356azo?st=404&ed=962
    URI
    https://archives.granite.edu/handle/20.500.12975/27
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